Delivery

Please note:

All the orders made between the 25th of December 2017 and the 16th of January 2018 will be processed after the 16th of January 2018. Thank you for your understanding.

 

In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including: transit time to the delivery provider, and transit time to the delivery address.

When placing your order, we consider these factors when calculating the Estimated Delivery Date :

- Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days however, some orders may ship within as few as 4 hrs and some may take up to 5 days.

- Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier.

 

Duties and taxes

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. They are the responsibility of the customer and will be assessed by your customs office at the time of delivery.

Additional charges must be fulfilled by the recipient. We have no control over these charges, and cannot predict what they will be, because customs policies vary widely among countries. You should contact your local customs office for more information.

When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

If you have any questions or demands regarding shipping please do not hesitate to get in touch with us at giulio@metallodolce.com

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